Privacy Policy

Privacy Policy

This Privacy Policy describes how Facerya (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site") or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations. We will post the updated Privacy Policy on the Site and update the "Last updated" date as required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from a variety of sources. The information collected depends on how you interact with our Site and Services.

We may use your personal information to provide the Services, communicate with you, comply with legal obligations, enforce applicable terms, and protect the rights and security of our business and users.

Personal Information We Collect

Information You Provide Directly

This may include:

  • Contact details such as name, address, phone number, and email address
  • Order and payment information including billing and shipping details
  • Account information such as login credentials
  • Shopping activity including products viewed or added to cart
  • Customer support communications

You may choose not to provide certain information, but doing so may limit your ability to use some features of the Services.

Information Collected Automatically

We may automatically collect certain information about your interaction with the Services, including device information, browser type, IP address, and usage activity. This information is collected through cookies and similar tracking technologies.

Information from Third Parties

We may receive information from third-party service providers who help operate our Site and Services, including e-commerce platforms, payment processors, analytics providers, and marketing partners.

How We Use Your Personal Information

  • To process orders, payments, shipping, returns, and exchanges
  • To manage and maintain user accounts
  • To communicate with you regarding orders, services, and support inquiries
  • To provide marketing and promotional communications
  • To improve site functionality, security, and user experience

Cookies

We use cookies and similar technologies to operate and improve our Site, analyze usage, and personalize content. You may manage cookie preferences through your browser settings, though disabling cookies may affect site functionality.

How We Share Personal Information

We may share your personal information with trusted third parties, including:

  • Service providers that assist with payment processing, fulfillment, analytics, and customer support
  • Marketing and advertising partners
  • Affiliates and business partners
  • Legal or regulatory authorities when required by law

We do not sell or misuse sensitive personal information.

User-Generated Content

If you submit reviews or other content publicly on our Site, such content may be accessible to others. We are not responsible for how third parties use publicly shared information.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Data Security and Retention

We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data.

You may exercise your rights by contacting us using the information below. We may require verification of your identity before processing requests.

International Users

Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using the Services, you consent to such transfers.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at contact@facerya.com.